Free Pricing | JCPenney Coupons | Pizza Hut Coupons | Home Depot Coupons
BSM, SLA, ITIL, SOX: tying it all together

BSM, SLA, ITIL, SOX: tying it all together

by Rick Turoczy on March 22, 2005

In a commentary, Jasmine Noel, an expert in infrastructure management, says that business service management (BSM), service level agreements (SLA), IT infrastructure library (ITIL), and Sarbanes-Oxley (SOX), are all closely related “acronym initiatives” that lead IT organizations to the same place. And that’s where you’ll find better alignment between IT activities and business outcomes, clearer and streamlined IT processes and communication, and improved automation through management technology, according to Noel.

BSM, SLA, ITIL, SOX: tying it all together

Leave a Comment

Previous post:

Next post: