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E-mail snooping becomes business standard

E-mail snooping becomes business standard

by Rick Turoczy on March 21, 2005

More prosaically, Sarbanes-Oxley and the Health Insurance Portability and Accountability Act, or HIPAA, in the medical area have stiffened penalties for companies that fail to show that employees are complying with data handling and privacy rules.

Banks and hospitals were among the first private-sector firms to begin monitoring e-mails. But others have followed – some to cut down on offensive or explicit language that could leave companies open to claims of hostile workplace environments, others to keep tabs on employees who may be spilling insider information.

“What we’re seeing is the adoption of these same tools by industries that are not mandated by regulations to do so, because the risk created by not managing this content is unacceptable,” said Zantaz Inc. CEO Steve King. The Pleasanton, Calif.-based firm makes software that lets companies such as Delaware Investments archive and monitor their e-mail.

E-mail snooping becomes business standard

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